Your personal information is a trust we take seriously. 399bet ai always respects your privacy and maintains the highest standards to keep your data safe. This policy explains what we collect and why.
This Privacy Policy applies to all 399bet ai services, including the website, mobile app, and any other digital channels. By using our services, you agree to this policy.
We understand that sharing your information online is a matter of trust. When you register with 399bet ai, you place your trust in us — and protecting that trust is our greatest responsibility.
This Privacy Policy clearly explains what data 399bet ai collects, why we collect it, how we keep it secure, and what rights you have. We believe transparency is the strongest form of security.
399bet ai operates its Privacy Policy in accordance with Bangladesh's data protection laws and international GDPR guidelines. If you have any questions, you're always welcome to contact our support team.
399bet ai only collects information that is strictly necessary to provide our services. We do not ask for anything beyond that.
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At Registration |
| Contact Information | Mobile number, email address, physical address | At Registration |
| Financial Information | BKash/Nagad number, transaction history | At Payment |
| Usage Data | Login history, game activity, betting history | Automatic |
| Device Information | IP address, browser, operating system | Automatic |
| Verification Documents | National ID copy, proof of payment | During Verification |
We never collect — and will never collect — your bank account password, bKash/Nagad PIN, or any payment method credentials.
We use your data only for specific, defined purposes — never for unrelated or unnecessary reasons.
399bet ai may send you promotional messages. You can opt out at any time by contacting us — we fully respect your choice.
At 399bet ai, we have implemented the highest technical and organisational safeguards in the industry to protect your personal data.
SSL 256-bit encryption, firewall protection, data-at-rest encryption, and regular security audits.
Only authorized personnel have access to your data. Regular training and security reviews are conducted.
Cookies are small data files stored in your browser. 399bet ai uses cookies to enhance your experience and keep you logged in.
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
399bet ai does not retain your data longer than necessary. Below is a breakdown of retention periods by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Financial Transactions | 7 Years | Tax & Financial Regulators |
| Betting History | 3 Years | Dispute Resolution |
| Customer Support | 2 Years | Service Improvement |
| Log Files | 1 Year | Security Analysis |
| Marketing Data | Until Consent is Withdrawn | Your consent |
You have complete control over your own data. 399bet ai fully respects the following rights.
You can request to see what information we hold about you at any time.
If any of your information is inaccurate, you can request that it be corrected.
You may request deletion of your data under applicable conditions.
You can request a download of your data in a standard, portable format.
You may request that the processing of your data be restricted under certain circumstances.
You may object to the use of your data for marketing purposes at any time.
To exercise any of your data rights, please contact our support team. We aim to respond within 30 days.
399bet ai strictly does not provide services to anyone under 18. Collecting or processing data from minors is against our policy.
If your child has created an account on 399bet ai, please contact us immediately. We will resolve the issue promptly.
399bet ai may update this Privacy Policy from time to time. You will be notified in advance of any significant changes. Continued use of the service after any changes constitutes acceptance of the updated policy.
You will be notified via email or platform notification at least 14 days before any significant changes take effect.
Feel free to reach out to 399bet ai with any questions or concerns about our Privacy Policy or your personal data. Our data protection team is always ready to help.
All data is secured with SSL 256-bit encryption — banking-grade security.
Your data is never sold — not under any circumstances. That is a core principle, with no exceptions.
You have full rights to view, correct, or delete your personal data.
The full Privacy Policy in plain English — no complex legal jargon, just clear and straightforward language.
We aim to respond to all data-related requests within 30 days.
399bet ai operates in compliance with GDPR and international data protection standards.
Your data is fully protected at 399bet ai. We stand by you with a transparent privacy policy, robust security, and dedicated support.